Terms and Conditions

Terms & Conditions

Oilpatch Supply Company, LLC**

Last updated: [1-20-2026]

1. Acceptance of Terms

By accessing or using the Oilpatch Supply Company, LLC website (“Site”), you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree, you must discontinue use of the Site.

2. Company Information

Oilpatch Supply Company, LLC (“we,” “us,” “our”) provides oilfield equipment, materials, and related supply services to customers primarily in the energy sector.

3. Use of the Website

You agree to use the Site only for lawful purposes. You may not:

Attempt to gain unauthorized access to the Site or its systems
Interfere with the Site’s functionality
Use the Site to engage in fraudulent or harmful activity

We reserve the right to restrict access to any user who violates these terms.

4. Product & Service Information

We strive to provide accurate information regarding products, pricing, availability, and specifications. However:

Product details may change without notice
Availability is not guaranteed
Quotes provided through the Site or by email are valid only for the time period stated

All sales are subject to our formal purchase terms, invoices, and credit agreements.

5. Quotes, Orders & Payments

When you request a quote or place an order:

You agree that all information provided is accurate
Orders are not final until confirmed by us in writing
Payment terms are determined on a per‑customer basis

We reserve the right to refuse or cancel any order at our discretion.

6. Limitation of Liability

Oilpatch Supply Company, LLC is not liable for:

Indirect, incidental, or consequential damages
Losses resulting from delays, supply chain issues, or product availability
Damages arising from misuse or improper installation of products

Our total liability is limited to the amount paid for the specific product or service in question.

7. Warranties

Unless otherwise stated in writing:

Products are sold as‑is
Manufacturer warranties apply where available
We do not provide additional warranties beyond those offered by the manufacturer

8. Third‑Party Links

The Site may contain links to third‑party websites. We are not responsible for the content, accuracy, or practices of those sites.

9. Intellectual Property

All content on the Site — including text, logos, graphics, and images — is the property of Oilpatch Supply Company, LLC and may not be reproduced without permission.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use information.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

12. Contact Information

For questions regarding these Terms & Conditions, contact:

Oilpatch Supply Company, LLC
Email: Accountig@Oilpatchsupplyco.com

Return and Refund Policy

Refund & Returns Policy

Oilpatch Supply Company, LLC**

Last updated: [1-20-2026]

1. General Policy

Oilpatch Supply Company, LLC (“we,” “us,” “our”) provides industrial‑grade oilfield equipment and materials. Due to the specialized nature of our products, all sales are considered final unless otherwise stated in writing.

We review return requests on a case‑by‑case basis to ensure fairness and product integrity.

2. Eligibility for Returns

A return may be considered if:

The product was damaged during shipping
The incorrect item was delivered
The product is defective upon arrival
The return request is submitted within 7 days of delivery

To be eligible, items must be:

Unused
In original packaging
In the same condition as received

Custom‑ordered, fabricated, or special‑order items are not eligible for return.

3. Non‑Returnable Items

The following items cannot be returned:

Custom or made‑to‑order products
Cut‑to‑length materials (e.g., hose, pipe, cable)
Electrical components
Clearance or discounted items
Products installed, used, or altered after delivery

4. Return Authorization

All returns require a Return Merchandise Authorization (RMA) number issued by us.
Returns sent without an RMA will not be accepted.

To request an RMA, contact us at:
Email: [Insert Email]
Phone: [Insert Phone]

Please include:

Order number
Item(s) in question
Reason for return
Photos (if applicable)

5. Shipping Costs

Unless the return is due to our error (wrong item, damaged product, etc.):

Customers are responsible for return shipping costs
Original shipping charges are non‑refundable

If the return is approved due to our error, we will provide a prepaid return label or arrange pickup.

6. Refunds

Once the returned item is received and inspected:

Approved refunds will be issued to the original payment method
Processing typically takes 5–10 business days

We reserve the right to apply a restocking fee of up to 25% depending on product type and condition.

7. Exchanges

Exchanges may be offered for defective or incorrect items, subject to product availability.
If an exchange is not possible, a refund or store credit may be issued.

8. Freight & Large Equipment

For oversized, palletized, or freight‑shipped items:

Returns may require special handling
Additional fees may apply
Items must be inspected upon delivery and any damage noted on the carrier’s paperwork

9. Contact Information

For questions about this Refund & Returns Policy, contact:

Oilpatch Supply Company, LLC
Accounting@Oilpatchsupplyco.com